Returns and Refund Policy:
Purchases made from online store of www.donnacucina.com cannot be returned after purchase. We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone.
In case of incorrect order being delivered, we offer full refund of payment made against that incorrect order. refund amount does not include delivery charged paid. Refund will be processed to the original mode of payment within 5-10 working days.
Any cancellations can be processed within 8 hours of placing the orders, by intimating us over phone- +919602816838. Refund for cancelled orders will be processed to the original mode of payment within 5-10 working days.
Donna Cucina reserves the right to collect personal information from the customer including and not limited to first and last name, telephone & mobile numbers, email address, delivery address and any other information voluntarily provided by the customer.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.